Contact Details and LocationUpdated 14 days ago

Have a question? We're here to help! Whether you need assistance with your order or just have a general inquiry, feel free to reach out.

How to Reach Us

📞 Call Us:
07 3521 8102
Our friendly team is available to assist you during the following hours:
Monday to Friday
8:30 AM – 4:30 PM (AEST)

📧 Email:
[email protected]
We aim to respond to all enquiries within 1 business day.

Mailing Address

For general correspondence or returns (only if instructed by our team), you can write to us at:
Sierra Pet Products
PO Box 6049
Brookwater QLD 4300
Australia

Warehouse Address

This is where we dispatch all orders from:
Unit 10, 23 Technology Drive
Augustine Heights QLD 4300
Australia

Please note: This location is not open to the public.

Need help outside our service hours? Use our contact form or check out our Help Centre for answers to frequently asked questions.

We're here to make your experience easy and hassle-free!