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Pacific Pet Supplies

<p id="isPasted">Please allow 3-5 business days for your refund to appear in your account.</p><p>If you paid via PayPal, the refund may be credited to your PayPal account balance or returned directly to your card.</p>

Please allow 3-5 business days for your refund to appear in your account. If you paid via PayPal, the refund may be credited to your PayPal account balance or returned directly to your card.

When will I receive my refund?

Returns & Refunds

About Pacific Pet Supplies

Contact Details and Location

About Us

I would like to cancel my order

I need to change my order or address

Track my order

I haven't received a confirmation email

Can I update my order after purchase?

What should I do if my item arrives damaged?

What should I do if I get the wrong item?

Order Management

Do you take orders over the phone?

Will My U.S. Order Have Import Tariffs?

How do I create an account?

Can I subscribe to automatic orders?

Placing Your Order

When will my order be shipped?

Shipping Options within Australia

Shipping Options outside Australia

Why is shipping being charged even though my order is over $50?

I just placed an order and my delivery address is wrong — what should I do?

Shipping & Delivery

What is your returns policy?

How will you guarantee that my information is secure?

Accepted Payment Methods

Why didn’t my payment go through?

How do I apply a promo, discount, or coupon code?

Payments

When will I receive my refund?Updated a month ago