Why didn’t my payment go through?Updated 6 hours ago

If your payment was declined, here are a few things to check:

1. Was your order placed?

• Look for an order confirmation email (don’t forget to check your spam/junk folder).

• If you have an account, log in and check your “Orders.”

• If there’s no confirmation or order listed, the payment likely didn’t process.

2. If the payment failed:

• Double-check your card details were entered correctly.

• Some banks may block certain transactions—contact your bank to approve the payment and try again.

• You can also try checking out with PayPal. This often works if your card is declined directly.

3. Still having trouble?
If payments are still failing, try the following:

• Switch to a different browser

• Clear your cache and cookies

• Disable browser extensions

And if nothing works, reach out to our team—we’ll help you get your order through.