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Order Management

Do you take orders over the phone?

We'd be happy to assist you with your order over the phone!. Please call us on 07 3521 8102 during the hours of 8:30am - 4:30pm Monday to Friday (AEST). Our phone number is 07 3521 8102. We look forward to hearing from you!

I would like to cancel my order

To cancel your order, please reach out to our customer service team at 07 3521 8102 or [email protected] as soon as possible. Be sure to include your order number and the reason for cancellation in your message. Please note that order

I need to change my order or address

To change your order, please reach out to our customer service team at 07 3521 8102 or [email protected] as soon as possible. Be sure to include your order number and the the new order details in your message. Please note that orders

Track My Order

To track your order, simply head over to our tracking page. Alternativley, after placing your order, you will receive a confirmation email with your order details. Once your order has been shipped, you will receive a second email containing a trackin

I haven't received a confirmation email

If you haven't received an order confirmation email, there could be several reasons:. Email Address Typo: Double-check if the email address you provided during the order process was accurate. Even a small typo can prevent the confirmation email from