Shipping & Delivery
When will my order be shipped?
We strive to ship your order as quickly as possible!. Orders for in-stock items placed before 1pm will be processed the same business day. Orders placed after 1pm will be processed the next business day. Please consider daylight savings and Brisbane
Shipping Options within Australia
All orders within Australia are delivered by Australia Post. We offer both Standard and Express shipping. Australia Post Standard Shipping: We provide a great value shipping rate via Australia Post, which includes tracking. Please proceed to checkout
Shipping Options outside Australia
International ShippingWe offer both standard and express international shipping, depending on your destination. Most international orders (outside the US): Shipped with DHL. Australia Post currently only services the UK and Israel. United States: Shi
Why is shipping being charged even though my order is over $50?
Most orders over $50 are eligible for free shipping, but there are a few exceptions based on your delivery location and the items in your cart. Some areas fall into what Australia Post classifies as remote or on-forwarding zones, which attract additi
I just placed an order and my delivery address is wrong — what should I do?
If you’ve entered the wrong delivery address, please contact us immediately. We cannot make major changes to addresses once an order is confirmed. In most cases, the order will need to be cancelled and placed again with the correct details. Acting qu